Buying wholesale
Can you get samples before committing to a bulk order?
There's no blanket sample program at Levant Direct — whether a sample is possible for a given product is confirmed directly when you ask, so the way to find out is to say so in your inquiry. Sample feasibility naturally varies: a single Aleppo soap bar behaves very differently from a full case of bottled oil, and what can be arranged depends on the specific product and format involved.
This is a common first question for buyers new to wholesale ordering, and the honest answer is that it's always worth asking rather than assuming either way — nothing about the inquiry process changes if you include the question alongside your product list.
Why sample availability isn't a fixed policy
Some products lend themselves naturally to a small sample — a single bar from the Aleppo soap range, for instance — while others, like a case-packed liquid or a bulk spice format, are harder to break down into a smaller quantity without disrupting the case it ships in. Because the catalogue spans such different formats, from small glass jars to full cartons, a single blanket rule wouldn't fit most of what's actually being asked about.
That's why sample requests are handled per product rather than promised or ruled out in advance. Asking directly gets you an accurate answer for the specific item you're considering, instead of a general statement that may not hold for what you actually want to try.
How to ask for a sample
Include the request in your regular inquiry alongside the products and quantities you're already interested in — there's no separate sample request form. Say which product or products you'd like to try before committing to a larger order, and it will be confirmed directly what's possible, including any details about how it would be arranged. This fits naturally into the same process described in how inquiry-based ordering works: one list, sent once, with a written response covering everything you asked about.
Naming your business type and what you're hoping to confirm with the sample — taste, texture, packaging, shelf presentation — also helps the response be more useful; see what information speeds up a quote for more on how detail shapes the reply you get back.
What happens after a sample request
Whatever is or isn't possible for the product in question is confirmed directly when you ask — including any arrangement involved — rather than assumed from a general policy. From there, moving on to a full inquiry works exactly the same way as it would without a sample step first: build your list, send it, and receive a written quotation covering every line.
A sample request also isn't a prerequisite for ordering. Plenty of buyers move straight from the product page and case details to a full inquiry without asking for anything in advance, particularly for products where the case notation and description already answer the questions a sample would otherwise settle. Whether to ask first comes down to how much you need to see or taste something before committing to a case-level order.
Where samples fit relative to a first order
Because our eight supplier houses across Palestine, Syria, Jordan, Türkiye and Egypt each work a little differently, what's practical to arrange for one product line won't necessarily apply to another — a small-format item is a different conversation than a bulk-packed one. Asking early, alongside your first inquiry rather than as a separate step, keeps the process to a single exchange instead of two.
None of this needs to be figured out before you reach out. If you're weighing a sample against simply ordering a single case to try — see is there a minimum order for how small a first order can be — either path is a reasonable way to get comfortable with a product before scaling up.
Related questions
Is there a general sample program for new buyers?
No blanket program. Sample availability is arranged per product — ask in your inquiry and it will be confirmed what's possible for the item you're interested in.
Are some kinds of products easier to sample than others?
Generally, yes — a single unit of something like a soap bar is more straightforward than breaking into a sealed case format. What's actually possible is confirmed directly when you ask.
Is there a cost involved in getting a sample?
That's confirmed directly when you ask, alongside whatever else is involved in arranging it for the specific product.