Buying wholesale
How do wholesale reorders work?
A wholesale reorder is usually just a short note referencing your last confirmed order — "same as last time, plus two cases of sumac" — rather than rebuilding your whole inquiry from scratch. You can adjust quantities up or down, drop a line, or add something new, and you'll still get written confirmation before anything ships.
Once you've placed a first order with us, your buying history becomes the fastest possible starting point for the next one.
Your last order is the reference point
Because we keep a record of what you've ordered and how it was quoted, a reorder doesn't need to restate every detail. Referencing the previous order — by date, or simply "my usual order" — is enough for us to know exactly what you mean. From there, you tell us what's changing: more of something, less of something, or a new line altogether.
If it's been a while since your last order, or your needs have shifted meaningfully, a short reorder note might not capture everything — in that case, it's just as easy to build a fresh list in the inquiry basket instead. Both routes lead to the same place: a written quotation you can confirm or adjust.
Quantities and lines can move freely
A reorder isn't locked to the shape of your first one. If a product moved faster than expected, increase the case count; if something sat on the shelf, drop it or scale it back. You can also fold in something new you've been meaning to try — add it to your inquiry basket alongside the repeat lines, and it all goes out as one request.
Every reorder still gets a written quotation back before it's confirmed, the same as a first order. Nothing ships on the strength of a one-line email alone — see how inquiry-based ordering works for that full loop.
Seasonal timing applies to reorders just as it does to first orders. A reorder placed the week before a holiday rush moves through the same queue as everyone else's last-minute request, while one placed with a little more runway tends to have an easier path. If your reorder rhythm naturally lines up with a known busy period — a monthly restock before a weekend rush, say — building in that buffer is worth doing as a matter of habit rather than only when something feels urgent.
Consistent reorders tend to quote better over time
Repeat, predictable volume is exactly what wholesale pricing is built to reward. A buyer placing the same order on a regular rhythm gives a supplier something a one-off order can't — a clearer picture of real demand — and that's useful information to share plainly rather than leave us to guess. If your ordering pattern has settled into something regular, say so; it's the kind of detail that speeds up a quotation and can shape how a line is priced.
Lead times on reorders generally track the same pattern as a first order — in-stock lines move faster than anything sourced specially — so it's still worth reordering with a little runway around busy periods.
It also works in the other direction: if your ordering has been irregular and you're trying to settle into a steadier pattern, say so plainly. Suppliers, including us, read consistency as a signal worth pricing around, but we can only account for a pattern we know about. A quick note — "we're aiming to order monthly from here" — does more for how a reorder is handled than simply waiting for the pattern to become obvious over several separate requests.
Related questions
Do I need to resend my full business details every time?
No — once you've placed a first order, referencing it is usually enough. A short note is generally all a reorder needs.
Can quantities change on a reorder?
Yes, freely. Increase, decrease or drop lines from your previous order, and add new products alongside them in the same request.
What if I want to add a brand-new product to a repeat order?
Add it to your inquiry basket along with your repeat lines. It's priced and confirmed together with the rest of the order, as one quotation.
Does a reorder need to go through the same quotation step as a first order?
Yes. Every reorder still receives a written quotation you confirm before anything ships — the process doesn't skip a step just because it's not your first time ordering.