Import & Logistics
Buy from a licensed importer, or import Levantine food yourself?

For almost every GTA restaurant, café and grocer, the answer is: buy from a licensed importer. Under the Safe Food for Canadians Regulations, the business that brings food across the border needs the Safe Food for Canadians (SFC) licence, the preventive control plan and the traceability system — a business that buys cases from that importer does not (CFIA — importing food). Importing directly only makes sense once you have a specific reason to hold that licence yourself.
This guide lays the two paths side by side, so you can see exactly what changes if you ever do decide to import directly — and why, for most buyers, that day never needs to come.
The two paths, compared
Both paths get the same Levantine goods onto your shelf or into your kitchen. What differs is who carries the compliance weight, and how long it takes to start.
| Import yourself | Buy from a licensed importer | |
|---|---|---|
| Licence required | Yes — your own SFC licence | No — the importer holds it |
| Preventive control plan | Yes — written and maintained by you | Handled by the importer |
| Traceability records | Your responsibility, lot by lot | Handled by the importer |
| Typical timeline to start | Weeks to months for licensing alone | As fast as your first inquiry |
| Best suited to | Businesses building an ongoing, direct supply relationship at volume | Restaurants, cafés, grocers and retailers buying by the case |
What importing directly actually involves
Importing directly means applying for the SFC licence yourself, with a written preventive control plan already in place, before a shipment can clear the border (CFIA — what to consider before applying for a licence). Processing alone can take up to 15 business days, and roughly 70 business days if the CFIA needs to carry out pre-issuance verification — so the decision to import directly is really a decision to plan months, not weeks, ahead. The fuller walk-through of the requirements is in importing Middle Eastern food into Canada.
None of that is a reason to avoid the category — Levantine pantry goods move through this system every day. It's a reason to be deliberate about who in your supply chain is carrying the licence, and to confirm it rather than assume it.
Why buying from a licensed importer is the practical choice
The reassurance is straightforward and it comes straight from the CFIA's own framing: a business that buys food from a licensed Canadian importer or distributor is not itself importing, so it does not need its own SFC licence, PCP or traceability system (CFIA — importing food). What you're buying, in effect, is the compliance work as well as the product.
That's the whole basis of a catalogue like Levant Direct: eight named supplier houses across Jordan, Syria, Türkiye and Egypt, brought to Canada through the standard importing framework, and quoted to GTA buyers by the case through a written inquiry. Ask any supplier the direct question — who holds the import licence for what I'm buying — and a clear answer is one of the better signals you're dealing with a serious operation; see how to evaluate a wholesale food supplier.
When importing directly does make sense
A handful of situations genuinely call for a business to hold its own licence: a private-label brand large enough to want direct producer relationships at volume, a retailer building a permanent import operation rather than a supplier relationship, or a business whose category isn't served by any existing importer. Even then, the practical move for most operators is to run on a licensed importer's catalogue first, learn the category, and revisit the question once volume justifies the compliance overhead — private label Levantine products covers that path in more depth.
It's worth being honest about what the licence buys you in that scenario, too: it's the right to arrange your own shipments, not a shortcut past the underlying work. You'd still be writing the preventive control plan, still be keeping the traceability records, and still be the party the CFIA calls first if something goes wrong with a lot. That's a reasonable trade for a business that wants direct producer relationships at real volume — it's a poor trade for a single restaurant account that just wants a reliable case of za'atar.
This page is general guidance, not legal advice — confirm your specific situation with the CFIA.
What actually changes for your own paperwork
Buying from a licensed importer doesn't mean no paperwork at all — it means a different, much lighter kind. You'll still want your own purchase records, delivery documentation and, if you resell, your own product information for customers. What disappears is the importer-specific burden: no SFC licence application, no preventive control plan to write and maintain, and no import-side traceability system to build, because that work already sits with the party who brought the goods across the border.
That's a genuine simplification, not a technicality. It's the difference between adding a supplier to your existing operations and standing up a regulated import business — and for most GTA restaurants, cafés and grocers, the first is the only one that was ever necessary.
Related questions
If I buy from Levant Direct, do I need my own import licence?
No. Buying from a licensed Canadian importer or distributor means you are not importing yourself, so you don't need an SFC licence, a preventive control plan or your own traceability system for that purchase.
How do I know a supplier is actually a licensed importer?
Ask directly — a supplier that genuinely holds an SFC licence can speak to it plainly. If anything about the answer is vague, confirm with the CFIA before committing to the relationship.
Is it ever worth applying for my own import licence as a small buyer?
Rarely, for a single restaurant, café or grocery account. The licence, preventive control plan and traceability system are built for businesses conducting import as an ongoing activity — most small buyers get the same goods faster, with none of that overhead, by ordering from an importer already carrying it.
Does buying from a licensed importer mean I have no paperwork at all?
You'll still keep ordinary business records — purchases, deliveries, and your own customer-facing product information if you resell. What you avoid is the importer-specific burden: the licence application, the preventive control plan and the import-side traceability system, all of which stay with the party that actually brought the goods into Canada.